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The player from Greece is having difficulties withdrawing winnings due to incomplete verification. The player managed to resolve the problem by contacting the casino's support.

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No, i do not want to sent something to you. i do not want to waste my time. i had nice expirience with your casinos, who ask a lot of documents and after i sent all what you need, to block me without saying some real reason.

The player from Japan had made winnings of $680 but before he could withdraw, his account had become inaccessible. Despite inquiries, the casino had not initially provided a reason or estimate for resolving the issue. After the player had contacted our complaints team and provided the necessary information, we had engaged with the casino on his behalf.

Безопасные транзакции: использует шифрование для обеспечения безопасных транзакций.

The deposit option VOLT doesn't work in weekends but they don't tell you, you have to find out after you deposited the money and then when you contact the helpdesk they say it's your fault. I never experienced such a

The player from Germany is experiencing issues while accessing the website. The player later confirmed that the issue was resolved.

After our team had intervened and communicated with the casino, the casino had informed the player that his withdrawal had been successfully processed and paid. The player had later confirmed receipt of his funds, and the issue had been resolved.

The player from Germany had been awaiting a payout of 2500€ since April 19, 2024. The casino attributed the delay to technical problems with the payment provider. He confirmed that he had successfully completed the full KYC verification process and all his previous withdrawals had been successful.

After some confusion about the refund process, the player had confirmed that he received the refund as a combined payment with another dispute. The issue had been resolved successfully with the player receiving his funds, leading to the closure of the complaint.

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We recommended the player contact the payment provider for investigation. Eventually, the player confirmed that site the money arrived in the casino account within the expected timeframe, and the complaint was marked as resolved.

A player from the United Kingdom is having issues with a delayed withdrawal. An amount of £150 was requested 10 working days ago. Despite the casino's claim of having processed the payment, the player hasn't received the funds yet.